GDPR & Data Protection

Effective Date: 19 May 2025

At Chintonic, your privacy and data security are our top priorities. We are committed to complying with the General Data Protection Regulation (GDPR) and ensuring your personal information is handled responsibly and transparently.

The General Data Protection Regulation (GDPR) is a European Union law that protects your personal data and privacy. It gives you more control over how your information is collected, used, and stored.

2. What Data Do We Collect?

We may collect the following types of data to provide and improve our services:

Personal Information: Name, email address, and profile details.
Learning Data: Progress, practice history, and app usage.
Voice Data: Audio recordings for tone and pronunciation practice.
Device Information: Device type, operating system, and app version.
Cookies & Analytics: For app performance and improvement.

3. How Do We Use Your Data?

We use your data to:

Provide personalized language learning experiences.
Analyze your pronunciation and give feedback.
Track your progress and achievements.
Communicate important updates and offers (you can opt out).
Ensure the security and functionality of our app.

4. How Do We Protect Your Data?

We use industry-standard security measures to keep your data safe.
Access to your data is limited to authorized personnel and trusted service providers.
We never sell your personal information.

5. Your Rights Under GDPR

As a user in the EU (and similar jurisdictions), you have the right to:

Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data (“right to be forgotten”).
Restriction: Limit how we use your data.
Portability: Receive your data in a portable format.
Objection: Object to certain uses of your data.
Withdraw Consent: You can withdraw your consent at any time.

To exercise these rights, contact us at support@chintonic.net

6. Data Retention

We keep your data only as long as necessary to provide our services or as required by law. You can request deletion of your account and data at any time.

7. International Data Transfers

Your data may be processed outside the EU. We ensure all transfers comply with GDPR and use appropriate safeguards.

8. Contact Us

Chintonic complies with GDPR. We collect and process your data to deliver personalized Chinese learning. You have the right to access, correct, delete, or download your data, and to object or restrict processing. If you restrict essential processing, some features may not work. Your data is stored securely and never sold. If you have questions or concerns about your data, this policy, or GDPR requests, contact us at:

Email: support@chintonic.net

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